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Surprise Property Management Services from Service Star Realty

Specialists in single family homes, condominiums and apartments in the Surprise area.

On this page you’ll find details about all our Surprise property management services (standard and optional) so you know exactly what to expect when you partner with us.

For a full breakdown of our fees, check our Pricing Plan

What Does a Good Professional Property Management Company Do?

Getting started: everything in this section is included at no charge

  • A no obligation consultation where we discuss your questions, goals and ideas and outline an action plan to achieve everything you need
  • A dedicated property manager (with personal cell phone access) supported by an entire team so you always get a fast response
  • Initial property inspection
  • Landlord Rescue Service - Problem with your current tenants? We can help (and even evict) for free. Call 480-712-1277 now if you need this service

Surprise Property Management

What do we do as your Surprise property manager?

Marketing your property

  • Beautiful, wide-angle lense photos selling the best view of your property
  • Inclusion in our online scheduling system to make it easy for prospects to view
  • Assignment to our 24/7 leasing line so you never miss an inquiry
  • Advertising begins within 48 hours of joining us
  • Your property placed on the Multiple Listing Service
  • It is also listed on more than 40, handpicked websites including Trulia, Hotpads and Zillow
  • Video-marketing to attract more applications and let you advertise even when the property is occupied

    click here to read more about this service

Screening and all leasing administration

  • 21-point proven tenant screening process including credit, criminal and character checks

    click here for more details

  • Binding lease document preparation and execution
  • Move-In Inspection complete with Video documentation

Surprise Property Management and Home Rentals
Surprise Property Management and Home Rentals

During the tenancy

  • Tenants pay online through their own portal
  • Stringent but fair rent collection
  • Maintenance coordination
  • In-house maintenance specialist to troubleshoot problems on the phone (and save you call-out charges)
  • 24/7 emergency maintenance line
  • Insurance claims overseen
  • Enforcement of HOA rules and fines
  • Compliance with city, county and state laws
  • Optional Eviction Protection Program (see below)
  • Optional quarterly AC filter change (see below)

Putting you in control

Secure, online owners portal where you can:

  • See when rent is paid - in real time
  • Get electronic deposits directly into your bank account each month
  • Access statements and real-time account balances
  • Send statements straight to your email
  • View invoices for all charges paid in your behalf
  • Get 1099 tax forms following each fiscal year

End of tenancy

  • Move-Out Inspections with video to compare with Move-In video
  • Security deposit claims handled according to AZ statutes
  • Marketing and placement of new tenants
  • Utility account coordinate when the tenants move

To read about everything we offer investors, click here

Why tenants like renting from service star realty?

What Our Clients Are Saying About Us

Reputation Reviews

Investor’s Path to Success

A Complete Guide for Surprise Landlords

In this guide, we’ve distilled 60 years of investment expertise to give you a great start on your own path to investor success.

Do you want to generate cash-flow from rental income? Benefit from generous tax breaks? Or secure your future with an investment that supports college, or retirement plans?

Download the guide today and discover:

  • The goals and guidelines to help gauge the success of your investments
  • How to evaluate the 3 key features of a great deal
  • The latest marketing techniques for generating the best rental returns
  • A proven system for keeping your property safe and avoiding nightmare tenants
  • The strategic step-by-step process for effortless rent collection
  • How to win loyal, long-term tenants through 4 critical services

Smart property investment can bring you a steady accumulation of wealth over the years. See how by downloading this guide today.

eBook for Surprise Property Management

Optional Extras

Quarterly AC filter change

- Just $44 a visit.

A clean filter doesn’t just remove dust, allergens, and improve air quality, it keeps your unit running better for longer. Our quarterly AC filter change prevents a buildup of mold, dust and allergens and keeps the unit running efficiently, reducing utility costs. (It’s also a great way for our maintenance staff to keep an eye on your property throughout the year). Just $44 a visit.

Eviction Protection Program

- Less than 35¢ a day.

Sometimes the unexpected happens and a tenant needs to go. Fortunately, if you’re part of our Eviction Protection Program, if this does happen we not only take care of the entire eviction process, we’ll pay all associated legal costs up to $1,500. Just $10 a month gives you this additional peace-of-mind.


3 peace-of-mind service guarantees we offer you when you partner with Service Star Realty.

The first is our 30-day lease-up guarantee. We also provide a 6 month tenant warranty. And we offer another guarantee that really makes our investors happy...

By choosing Service Star Realty we’re uniquely positioned to give you the lowest property management cost than anywhere else, boosting your bottom line.

Find out how we do this, call and ask us about our Lowest Cost Guarantee.

Click here to find out more detail about these guarantees we offer.

Start getting exceptional property management for your investment

Surprise AZ Area Information

Located 20 miles northwest of Phoenix, Surprise is a part of Maricopa County. While it was relatively rural for over a century, the population has rapidly grown in the last few decades. Other than Gilbert, it is the fastest growing municipality within the Phoenix Metropolitan Area. Residents can enjoy local amenities like the city's aquatic center. It is also home to a 20,000-square-foot library.

Founded in 1938, this town was named Surprise by Flora Mae Statler because she would be surprised if the town ever amounted to anything. For years, her name was fairly accurate. Even in the middle of the 1900s, it only contained a gas station and a few homes. Since Surprise was incorporated in 1960, it has grown as retirees flooded the area. Resort communities like Sun City Grand grew in the community. Meanwhile, Sunrise property management groups started other developments to house the growing population.

Today, Surprise is the spring training site of the Texas Rangers and the Kansas City Royals. Since 2008, Surprise has also been the home of the Surprise Tennis and Racquet Complex. It is the site of major chains like Ross Dress for Less and locally owned businesses. For recreational options, residents can check out the Asante Community Park and the Surprise Community Park. Meanwhile, some of the best dining options include Amuse Bouche Bistro, Vogue Bistro and Babbo Italian Eatery.

Surprise Property Management by Service Star Realty

Areas We Service

We Offer Video Tours of Our Rental Homes - See Examples Below

Service Star Realty
2929 E Camelback Rd. #119 Phoenix, AZ 85016
Phone: (480) 426-9696
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