About Service Star Realty

We are incredibly thankful for the people and the success of Service Star Realty. Whether you’re a tenant, investor or realtor, we hope to count you as one of our future success stories! Starting small, we had no idea that we would grow as fast and strong as we did. In the time it took to plan a centennial celebration for our first hundred units, we had doubled in size (so doubled the celebration!)

We now manage around 1100 properties with a team that still feels like family. We’re not shy about this success because it’s driven by our philosophy to help people and provide exceptional service. You can get to know us in this video, hear why we kept our first ever keybox, who is the number-cruncher and who is the people person, but most importantly, what it is we love about our clients, our team, and a life in property management.

Dora Pinter RMP®, CRPM®, MPM®, Master Property Manager and
David Swaim RMP®, CRPM®, MPM® Designated Broker

The Service Star Story

Service Star Realty began in 2011 from a shared vision of Dora Pinter and David Swaim, a Phoenix realtor couple with 60 plus years of combine real estate experience. David and Dora wanted to create a property management company that offered valuable service at an affordable price that owners can trust in.

The original idea for developing a Phoenix property management company came to them when they watched David’s parents deal with a troubled property management company. That company was impossible to reach. They would return voice mails a week later or send an email instead of calling. They had extensive repair costs and a terrible track record for keeping tenants. When they charged for a new dishwasher three times in the same year, the Swaims decided they needed a different company. This was a perfect opportunity for David and Dora to help and start fulfilling the vision.

The industry needed professionals who offered great customer service, honesty and a strong work ethic. Service Star Realty was created from this initial dream. Since then, the company has grown to manage around 1100 properties because of client referrals and proven track record. The secret recipe is great systems where nothing falls through the cracks and an enthusiastic staff who loves property management. David and Dora are proud of their company growth and grateful to all the clients who have recommended them. Today, the Swaims and nearly 900 investors remain satisfied customers of Service Star Realty.

Meet the Team

When you join Service Star Realty, you get the power of an entire, personable team whose sole aim is to help and delight you.

They love to solve problems and enjoy being able to help tenants and owners at the same time. But they also have a wide variety of other passions and interests.

Meet the team below and see who you’ll be working with from accounts, to property management, and maintenance.

Guess who loves the great outdoors, and who is the music festival fan... Get to know them all in the videos below.

Service Star Realty Company Photo
Kristie Teawalt » General Manager
As the General Manager, Kristie's primary role is to oversee the property managers and to focus on resident & owner satisfaction. One of the things she loves most about working at Service Star Realty is our ability to work as a team and how everyone is always striving to find efficiencies and figure out what is best for our residents and our owners. Kristie enjoys the outdoors, hiking, camping, and spending time with friends and family, enjoying everything that lovely Arizona has to offer.
Direct: 480-719-8101 E-Mail: Kristie@LeaseAZ.com
Michele Filener » Property Manager
Michele joined the team in 2020. Before this, she worked as a community manager and a portfolio director for assets for 15 years across Arizona and Texas. She loves working at Service Star because of the amazing people and the strong core values that are shared across the company.
Direct: 480-716-3344 E-Mail: MFilener@LeaseAZ.com
Lori Schibetz » Property Manager
Lori Schibetz
Lori has over 25 years' experience in multifamily housing and 3 years in single family housing. She is thrilled to collaborate with property owners to ensure efficient management and upkeep of their properties. Her extensive background in the industry equips me with the knowledge and expertise needed to provide exceptional service and support to both property owners and tenants. In her spare time, she enjoys hiking and spending time with her two fur kids.
Direct: 480-712-1216 E-Mail: Lori@leaseaz.com
Jenna Trottier » Property Manager
Jenna has been in the property management and real estate industry since 2006. She enjoys helping residents find their dream home through the leasing process. Jenna also thrives in assisting homeowners navigate the day-to-day needs of their investment portfolios. Jenna looks forward to working with her clients.
Direct: 480-612-8987 E-Mail: Jenna@LeaseAZ.com
Randa Wiseman » Property Manager
Randa has over 20 years of property management experience. Even with that experience, she appreciates the opportunity to nurture her professional development, and the systems that Service Star Realty has that offer training and additional knowledge. Outside of office hours, Randa spends time with family and friends enjoying the outdoors or going camping.
Direct: 480-863-6388 E-Mail: Randa@LeaseAZ.com
Debi Katzman » Property Manager
Debi is a property manager here with Service Star Realty. She started her real estate career in 2001 and has gained knowledge as a sales agent, marketing rep for both title and escrow, managed single family residential communities and worked as regional director for multi-family and senior living communities. She started with Service Star in August of 2018 and after about three and a half years, she had a wonderful opportunity to that took her out of state. Upon returning to Arizona she obtained her Broker’s license and returned to work with the Service Star team once again. Her personal goals have always been to try and do the right thing for her owners and their residents. Sometimes this involves using creativity to create a solution that works for everyone!
Direct: 480-863-6388 E-Mail: debi@leaseaz.com
Rachel Cameron» Office Manager
As the Office Manager, she helps facilitate residents as they're moving in. One thing she loves about Service Star Realty is our ability to work as a team and resolve issues in a forward-thinking way. During the weekends, Rachel likes to take her dogs for a walk and explore Phoenix with her husband.
Direct: 480-666-9277 E-Mail: Rachel@LeaseAZ.com
Brittany Brewer» Resident Coordinator
I'm the Resident Coordinator, which means I will be that first face that greets you when you walk in the door. I also answer the phone, so I'll be that first voice you hear when you call. What I like about Service Star Realty is everybody here is kind of like a family. It's all close-knit, and everybody works together really well.
Direct: 480-426-9696 E-Mail: Brittany@Leaseaz.com
Kayla Nelson» Marketing Director
As the Marketing Director, her job is to monitor Service Star Realty's presence and brand. She ensures that the website and listings are presentable, accurate, and up-to-date. She also helps with onboarding new investors by helping answer questions regarding property management. What she likes the most about working with Service Star Realty is everyone in their team has sets of expertise, and they have a wide array of experience when it comes to solving problems.
Direct: 480-338-7219 E-Mail: Kayla@LeaseAZ.com
Ashley Bean » Business Development Manager
As the business development manager, Ashley’s job is to bring new investors to the company. She helps them by walking them through the sign-up process and ensures they have all their questions met with what to expect from a property management company. What she likes most about Service Star Realty is that her colleagues are friendly, awesome to be around, and they are like one big happy family.
Direct: 480-294-5300 E-Mail: Ashley@LeaseAZ.com
Richard Noeltner » Director of Sales
Richard handles the sales and acquisitions of Service Star Realty. He is also an Associate Broker of the company. He and his team accommodate potential clients on long-term objectives regarding their properties and the outlook of the marketplace. After evaluation, he provides the highest profit possible.
Direct: 602-799-9494 E-Mail: richard@realrichard.com

Our Assistant Team

Our team of dedicated property management assistants are invaluable assets to our company. They assist with a wide range of administrative tasks that keep our operations running smoothly day-to-day. From following up on maintenance requests and troubleshooting issues, to contributing to daily operational duties, our assistants help to ensure everything proceeds efficiently behind the scenes.

Our property management assistants play a vital role, helping our team maintain a positive experience for our clients and residents. Their hard work allows our management team to focus on providing outstanding property management services.

Our Assistant Team
Planet Synergy
Planet Synergy
Planet Synergy is our reliable team that assists us in a plethora of essential daily, weekly and monthly tasks within our management software. Their reliable support maintaining our records allows our team to focus on what we value most: watching over our investor clients' Phoenix rental properties as if they were our own.