About Service Star Realty

We are incredibly thankful for the people and the success of Service Star Realty. Whether you’re a tenant, investor or realtor, we hope to count you as one of our future success stories! Starting small, we had no idea that we would grow as fast and strong as we did. In the time it took to plan a centennial celebration for our first hundred units, we had doubled in size (so doubled the celebration!)

We now manage around 800 properties with a team that still feels like family. We’re not shy about this success because it’s driven by our philosophy to help people and provide exceptional service. You can get to know us in this video, hear why we kept our first ever keybox, who is the number-cruncher and who is the people person, but most importantly, what it is we love about our clients, our team, and a life in property management.

Dora Pinter RMP®, CRPM®, MPM®, Master Property Manager and
David Swaim RMP®, CRPM®, MPM® Designated Broker

The Service Star Story

Service Star Realty began in 2011 from a shared vision of Dora Pinter and David Swaim, a Phoenix realtor couple with 60 plus years of combine real estate experience. David and Dora wanted to create a property management company that offered valuable service at an affordable price that owners can trust in.

The original idea for developing a Phoenix property management company came to them when they watched David’s parents deal with a troubled property management company. That company was impossible to reach. They would return voice mails a week later or send an email instead of calling. They had extensive repair costs and a terrible track record for keeping tenants. When they charged for a new dishwasher three times in the same year, the Swaims decided they needed a different company. This was a perfect opportunity for David and Dora to help and start fulfilling the vision.

The industry needed professionals who offered great customer service, honesty and a strong work ethic. Service Star Realty was created from this initial dream. Since then, the company has grown to manage around 800 properties because of client referrals and proven track record. The secret recipe is great systems where nothing falls through the cracks and an enthusiastic staff who loves property management. David and Dora are proud of their company growth and grateful to all the clients who have recommended them. Today, the Swaims and over 550 investors remain satisfied customers of Service Star Realty.

Meet the Team

When you join Service Star Realty, you get the power of an entire, personable team whose sole aim is to help and delight you.

They love to solve problems and enjoy being able to help tenants and owners at the same time. But they also have a wide variety of other passions and interests.

Meet the team below and see who you’ll be working with from accounts, to property management, and maintenance.

Guess who loves the great outdoors, and who is the music festival fan... Get to know them all in the videos below.

Service Star Realty Company Photo
Lucy Breen » General Manager
What I love about working at Service Star is our team. We have a fantastic team who get along really well with each other. We're very hardworking and we really do strive our best to serve our customers every day—our owners, and our residents. I also love the fact that we are very flexible and adaptable. We're always on the lookout for the next best thing in property management and we take advantage of them.
Direct: 480-426-9696 E-Mail: Lucy@LeaseAZ.com
Kristie Teawalt» Property Manager
Kristie came into the company with 14 years of experience in Property Management. She enjoys working with her clients, owners of single-family homes. She is very fond of the team behind Service Star Realty because of the free flow of communication and the working environment is fun! Outside her work, she enjoys spending time with her dog, hiking, swimming, and other outdoor activities.
Direct: 480-291-3856 E-Mail: Kristie@LeaseAZ.com
Michele Filener» Property Manager
Michele joined the team in 2020. Before this, she worked as a community manager and a portfolio director for assets for 15 years across Arizona and Texas. She loves working at Service Star because of the amazing people and the strong core values that are shared across the company.
Direct: 480-294-0393 E-Mail: MFilener@LeaseAZ.com
Nina Warburton» Property Manager
Nina joined Service Star Realty with several years of experience in property management and real estate. She started her career in 1999 handling multi-family property management. Nina loves to travel and visit theme parks. She also loves to spend quality time with her family, especially with her four kids. She takes pride in the relationship and trust she built with her customers. For her, being trusted with the owners’ investment properties is the greatest compliment.
Direct: 480-435-6223 E-Mail: Nina@LeaseAZ.com
Angie O'Connor» Property Manager
Angie has been in multi-family for five years and she's happy to be part of the Service Star team. What Angie loves most about Service Star is that it feels like a big family, and everybody works together as a team. When she isn't working, she loves to spend time with her two beautiful girls.
Direct: 480-290-3142 E-Mail: Angie@leaseaz.com
Rachel Cameron» Resident Coordinator
As the Resident Coordinator, she helps facilitate residents as they're moving in. One thing she loves about Service Star Realty is our ability to work as a team and resolve issues in a forward-thinking way. During the weekends, Rachel likes to take her dogs for a walk and explore Phoenix with her husband.
Direct: 480-666-9277 E-Mail: Rachel@LeaseAZ.com
Brittany Brewer» Property Assistant
I'm the Property Assistant, which means I will be that first face that greets you when you walk in the door. I also answer the phone, so I'll be that first voice you hear when you call. What I like about Service Star Realty is everybody here is kind of like a family. It's all close-knit, and everybody works together really well.
Direct: 480-426-9696 E-Mail: Brittany@Leaseaz.com
Kayla Nelson» Marketing Director
As the Marketing Director, her job is to monitor Service Star Realty's presence and brand. She ensures that the website and listings are presentable, accurate, and up-to-date. She also helps with onboarding new investors by helping answer questions regarding property management. What she likes the most about working with Service Star Realty is everyone in their team has sets of expertise, and they have a wide array of experience when it comes to solving problems.
Direct: 480-338-7219 E-Mail: Kayla@LeaseAZ.com
Ashley Bean » Business Development Manager
As the business development manager, Ashley’s job is to bring new investors to the company. She helps them by walking them through the sign-up process and ensures they have all their questions met with what to expect from a property management company. What she likes most about Service Star Realty is that her colleagues are friendly, awesome to be around, and they are like one big happy family.
Direct: 480-294-5300 E-Mail: Ashley@LeaseAZ.com
Richard Noeltner » Director of Sales
Richard handles the sales and acquisitions of Service Star Realty. He is also an Associate Broker of the company. He and his team accommodate potential clients on long-term objectives regarding their properties and the outlook of the marketplace. After evaluation, he provides the highest profit possible.
Direct: 602-799-9494 E-Mail: richard@realrichard.com
Carmi Alfonso » Marketing Assistant
Carmi Alfonso
Carmi brings ten years of experience in real estate marketing, creative development, and a commitment to work hard and collaborate to deliver results. Always friendly and thorough, she provides ongoing support to Service Star’s marketing and SEO initiatives, keeping the company at the forefront of the industry. As the Marketing Assistant, Carmi performs administrative tasks, conducts market research, and creates engaging content. She works closely with Kayla to develop compelling communications that speak to our customers and promote trust in our brand. Outside work, she enjoys going to the beach and spending time with friends and family, but she’s happiest at home with her son and their cat.
Bernadette Dias » Property Manager Assistant
Bernadette Dias
Bernadette began her venture into the field more than 8 years ago, providing Human Resources, Recruitment, and Administrative Support Services to both Property Managers and Realtors. Looking for a company that focuses on honesty, and whose values are in line with hers - taking the leap to join Service Star Realty was not a difficult decision. Bernadette is beyond excited to grow in her role and support our Property Managers, owners, and residents. Outside work Bernadette enjoys travelling, and being a 3rd culture kid - enjoys food, culture, and meeting new people from all walks of life.
Warren Estrella » Maintenance Coordinator
Warren Estrella
I have 4 years of combined experience in the property management industry. As a property manager assistant, I ensure that maintenance work orders are taken care of as well as establish an outstanding client relation and service to both owners and tenants. I like working with Service Star Realty because everyone is engaged and promotes a problem-solving attitude and a culture of unity. I love to spend my spare time doing some outdoor activities such as fishing, camping, and playing Airsoft.
Direct: 480-930-4398 E-Mail: warren@leaseaz.com
Rolando Manio » Applications Processing
Rolando Manio
In order to process the application, the job usually takes 2-3 business days, and he's the one who handles all the applications for each property, gathers all the documents, and checks every application that is ready to proceed with the process on the first day. He is willing to hear all your inquiries and concerns over the phone, and he will help you by answering them quickly and efficiently. He enjoys working with Service Star because we all have the mindset of getting better at what we do and improving ourselves each day. In his spare time, he always goes to the gym, plays basketball, and loves to spend time with his family.
Direct: 480-660-5616 E-Mail: ApplyToRent@LeaseAZ.com
Alvin Bravo » Maintenance Assistant
Alvin Bravo
As the Maintenance Assistant ,His job is to dispatch, follow up and make sure every work order that is put in on the portal is being done on the best and quickest way possible. He enjoys working with service star because of the teamwork and vibe of each team member, everyone is willing to help whenever needed. On his spare time, He enjoys doing experimental cooking and eating with his family and friends.
Direct: 480-426-9130 E-Mail: Maintenance@LeaseAZ.com