About Service Star Realty

We are incredibly thankful for the people, and success of Service Star Realty, and whether you’re a tenant, investor or realtor, we hope to count you as one of our future success stories! Starting small, we had no idea that we would grow as fast and strong as we did. In the time it took to plan a centennial celebration for our first hundred units, we had doubled in size (so doubled the celebration!)

We now manage more than 500 properties with a team that still feels like family. We’re not shy about this success because it’s driven by our philosophy to help people and provide exceptional service. You can get to know us in this video, hear why we kept our first ever keybox, who is the number-cruncher and who is the people person, but most importantly, what it is we love about our clients, our team, and a life in property management.

Co-Founders
Dora Pinter RMP®, CRPM®, Certified Residential Property Manager and
David Swaim RMP®, CRPM®, Designated Broker

The Service Star Story


Service Star Realty began in 2011 from a shared vision of Dora Pinter and David Swaim, a Phoenix realtor couple with 40 plus years of combine real estate experience. David and Dora wanted to create a property management company that offered valuable service at an affordable price that owners can trust in.

The original idea for developing a Phoenix property management company came to them when they watched David’s parents deal with a troubled property management company. That company was impossible to reach. They would return voice mails a week later or send an email instead of calling. They had extensive repair costs and a terrible track record for keeping tenants. When they charged for a new dishwasher three times in the same year, the Swaims decided they needed a different company. This was a perfect opportunity for David and Dora to help and start fulfilling the vision.

The industry needed professionals who offered great customer service, honesty and a strong work ethic. Service Star Realty was created from this initial dream. Since then, the company has grown to manage 600 properties in just five years because of client referrals and proven track record. The secret recipe is great systems where nothing falls through the cracks and an enthusiastic staff who loves property management. David and Dora are proud of their company growth and grateful to all the clients who have recommended then. Today, the Swaims and over 300 investors remain satisfied customers of Service Star Realty.

Meet the Team


When you join Service Star Realty, you get the power of an entire, personable team whose sole aim is to help and delight you.

They love to solve problems and enjoy being able to help tenants and owners at the same time. But they also have a wide variety of other passions and interests.

Meet the team below and see who you’ll be working with from accounts, to property management, and maintenance.

Guess who loves the great outdoors, and who is the music festival fan... Get to know them all in the videos below.

Service Star Realty Company Photo
Richard » Designated Broker
For 15 years, Richard has been in the real estate business. He is the designated broker at Service Star Realty. He helps make sure that the brokerage and the agents comply with the Arizona Constitution, Arizona Revised Statutes, and the rules and regulations of the real estate department. Richard is proud to say that at Service Star Realty is service-oriented!
Michelle Nelson » Controller
Michelle has worked for Service Star Realty for almost 3 years, and her job entails auditing of all the policies and procedures of the company. She is in charge of accounting, and she makes sure owners and tenants have all of their questions and concerns taken care of. Anything that anybody needs to get their job done effectively and productively -- that's what she's here for. She loves working here because we just don't work hard but we also have a lot of fun doing it.
Shanta Campbell » Property Manager
Shanta Campbell has served as a property manager for Service Star Realty for just over 4 years, and has just recently moved to the business development manager role. She is truly excited to take on the task and help the company grow. When not helping clients, Shanta loves spending time with her family and enjoys music festivals.
Lisa Sassi » Property Manager
Lisa Sassi has been with Service Star Realty for nearly four years now. She enjoys working with tenants and owners and resolving any potential problems they might encounter. She loves the fact that Service Star Realty does Move-In Videos for tenants because they can even help catch unresolved issues (such as a broken AC) and get them fixed before the tenant moves in.
Tiffany Besser » Property Manager
Tiffany Besser has been with Service Star Realty since August 2015. She does everything from obtaining new management contracts, to qualifying tenants for new properties, to moving tenants in and out, managing any maintenance calls, and everything in and between that. She loves her position because she is able to help so many people who are involved, she is able to provide a new home for tenants, and she provides a reliable way for investors to start planning for their retirement.
Elizabeth » Property Manager
Elizabeth is one of the excellent property managers of Service Star Realty. Happy to be a part of the team, she is also very excited with the programs that David and Dora, the owners of Service Star Realty, have launched for the tenants and investors. Elizabeth is from Phoenix, Arizona and has been in real estate and property management throughout her career. When not helping property owners and tenants, Elizabeth enjoys spending time with her two dogs and tending to her garden.
Kayla » Executive Assistant
Kayla Nelson is the Executive Assistant at Service Star Realty. The main portion of what she does in Service Star Realty is she helps Dora with marketing. She monitors the company's website presence, how we are ranking on Google for pins and reviews. Beyond marketing, she helps out where needed whether it's with tenants, owners, or her fellow teammates -- all around just being a good team player. Outside of work, she and her husband enjoy taking their child outside and exploring Arizona.
Bloopers » Our Staff