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Choosing Service Star Realty


Specialists in the Phoenix metro area

We want you to feel confident and happy about joining us as an investor, so on this page you’ll find all the details about what it’s like to work with us, and how we nurture your investment.

Service Star Realty was founded to combat poor property management we had personally experienced.

We knew it could, and should be done better.

NARPM®, NAR® AND AAR® MEMBERSHIPS AND MPM®, RMP® DESIGNATIONS

We work by a strict code of professional ethics, and continuing education to offer exceptional service.

THE LATEST TECHNOLOGY & PROCESSES

We’ve streamlined the way we work, so much so that we now train other property management firms to help them improve.

WE’RE NOT SALES AGENTS

We focus purely on residential property management so you know you’re getting a specialist in this area.

START A CONVERSATION

New Owner Client Hotline: 480.712.1277

Our Obsession With the Numbers

As investors ourselves, we know that numbers are everything to the bottom line, and we’re committed to getting the best numbers for our clients.

THE NUMBERS YOU NEED TO KNOW:

  • $69 - The flat fee we charge for management.
  • 99% - Occupancy rate. A high rate of tenant applications means we often have new tenants lined up as soon as your old ones move out, keeping vacancy rates low.
  • 14 - The average days it takes to find you great tenants (Phoenix average is 30 days).
  • 60+ - Years of combined experience.
  • 21 - Screening Points we use to find tenants who care.
  • 100% - Successful security deposit claims thanks to our popular Move In and Move Out video inspections.
  • 1% - Eviction rate, and if your tenant does need to go, we’re there to help.
  • 78% - High renewal rate, tenants tend to stay for 3+ years, keeping your turnover costs low.

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WHAT HAPPENS WHEN YOU JOIN?

The first thing we want to know when we talk is: how can we help? We listen to what you want from your investment as well as the service you need. Whether you want to be hands-free or hands-on, we develop a service that suits you.

You also get a personal service from day one including the cell-phone number of your own property manager. Each of our Phoenix property managers only cover small portfolios, so you get a dedicated expert looking after you and your investment.

Joining SSR background

OUR PLEDGE TO PROFESSIONAL ETHICS AND ONGOING EDUCATION AS NARPM® MEMBERS.

As a company we’re also members of the National Association of Residential Property Managers (NARPM®). This association was founded to encourage education, ethics and professionalism within the property management industry. In addition to our membership, the founders of Service Star Realty have both achieved the sough-after Master Property Manager (MPM®) designation. This means that we are bound by a stringent code of ethics as well as a commitment to ongoing education.

You’re not getting a property management firm that does things ‘the way they always have’, you’re getting a firm that is up-to-date on the ever-changing landscape, including new challenges, technology, processes, and opportunities. Keeping abreast of these is one more reason that we are able to continue offering exceptional service to our investors.

Our Pledge background

Certified Professionals to Look After Your Property

Designated by the National Association of Residential Property Managers (NARPM®)

Your Home Is In Good hands with Service Star Realty
Real estate investing can be a very profitable way to build wealth, but there but there is risk involved. Here at Service Star Realty, we make it our business to help you navigate the risk and provide worry free property management experience. We invest heavily into staff education. The principals of the company achieved the highest NARPM® designation of Master Property Manager (MPM®) awarded to fewer than 90 property managers nationwide in our industry.

This designation means we operate with competence and confidence and maintain strict standards of care to homeowners, tenants, and the public.

MPM and RMP

OUR NO-FUSS GUARANTEES

Hopefully this page shows you our commitment to providing you with exceptional service, but we want to give you even more confidence about partnering with us. That’s why, in addition to everything included in your $69 management fee, we also offer 3 guarantees we know you’ll love.

View Our Guarantees

CERTIFIED PROPERTY MANAGERS

We are committed to protecting and managing your largest asset. Our success has been driven by our philosophy of providing exceptional service.

David Swaim MPM®, Dora Pinter
MPM®, Founders

Don & Dora Work With Us

Our Customer’s Experiences


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